
State Farm® Insurance Agent Jake Moss
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
AMANDA LANE
May 28, 2025
"I’ve had to get 2 cars in the past couple of months. Great customer service and got everything I needed done very quickly."
"Thank you for your 5-star review! As a local small business, it means the world to us."
Martin Pierce
May 27, 2025
"We commend Jake Moss for his excellent work for his clients and customers, including our mutual clients!"
"Thank you for the review Martin, we appreciate you!"
Sara Parris
May 15, 2025
"Jake was amazing! We decided to buy a house and were told the closing was in a few weeks. He got everything together for us so quickly! We are actually ahead of schedule! 10/10 recommend!"
"Thank you so much for the review, Sara! We are so excited for your new home and look forward to helping your family for years to come! "
Andrew Pikalow
May 8, 2025
"I’ve been friends with Nicolas Stutchman since about 2015. While I’m a year older than him, I look up to him in a lot of ways. This is a man of conviction, determination, diligence and generosity. State Farm is a great company, and he’s a great worker."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Summer Bock
May 8, 2025
"Literally the worst experience I’ve ever had with an insurance agent. Jake Moss hung up on me mid-conversation and never called back. He was argumentative, dismissive, and quick to blame rather than help. Instead of offering solutions or clarity, he made me feel like I was the problem. If you’re looking for responsive, respectful customer service—look elsewhere. I miss Larry Pyatt's team and am sad he retired. EDIT: Jake, your response here actually reflects the exact behavior I was calling out. It feels generic and dismissive—more about saving face than taking accountability. You hung up on me, didn’t call back, and told me you couldn’t cancel my autopay. When I spoke with another agent, I was told only agents can cancel autopay—meaning you either didn’t know how to do your job or weren’t willing to help. That’s not a misunderstanding. That’s unprofessional. I’ve moved on, but I left this review so others know what to expect. I hope you take that seriously."
"We are sorry that you feel this way. Per office protocol, we were disconnected because of the personal and inappropriate questions you were asking. Myself as well as my staff do not respond nor tolerate hostile or aggressive behavior. However, if you would like to discuss in a professional manner, we are always willing to help!"
Leah Parker
May 6, 2025
"Always a pleasant experience when I have to deal with anyone at the office. Very friendly and knowledgeable and always very helpful."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
sean cranney
May 6, 2025
"Great experience working with Jake! Highly recommend"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jacob Hardin
May 6, 2025
"Anytime I need help with something, Nic is the guy I go to. He’s always willing to go the extra mile to make sure things get done the right way."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Mike Miller
May 6, 2025
"Nic Stutchman is a very thoughtful, patient and caring young man. He’s a great representative for the company he works for!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mike Lindsey
May 2, 2025
"Very customer focused. I am new to this office but so far I’m impressed. Keep up the good work"
"Thank you very much for the kind words Mike! "
Gayle LaFauci
April 23, 2025
"This the Best Agency I’ve ever seen Great Rates"
"Thank you for your review!"
Melanie Sones
April 7, 2025
"Very helpful with all my questions with auto and home insurance. Thank you for your friendly service!"
"Melanie, I really appreciate you taking the time to leave us a review. Please do not hesitate to call or stop by anytime! "
Lydia Jamison
April 3, 2025
"Jake Moss State Farm was great! Everyone is sweet and helpful. Nicolas was so helpful and walked me through any questions I had about the policy I got. Would highly recommend!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Shannon Harpole
April 2, 2025
"Amazing experience and very friendly staff! They answered all of my questions and had a great attitude! Highly recommend!!!"
"Thank you for the review Shannon! Come by the office anytime!"
coltonhouse 95
April 2, 2025
"Very friendly customer service they were lots of help"
"I really appreciate you taking the time to leave us a review Colton, if you ever need anything just let us know! "
thesqrpeg
April 2, 2025
"Awesome help with my auto insurance questions and service. Very friendly team! Highly recommend👍🏼"
"Thank you very much for leaving us a review. We are always happy to help!"
Hank DeHart
April 2, 2025
"Jake and his team are world class. Knowledgeable, friendly, and professional. I appreciate his personal touch and integrity. He is truly a good neighbor."
"Really appreciate you taking the time to leave our office a review Hank, I am so pleased to hear that your experience here was great. Let us know if we can help in any way!"
Thomas Ehlers
March 25, 2025
"Jake and his team made the entire process seamless. He made sure we were comfortable and walked us through rates and policy options. Highly recommend!"
"Thomas we are so thankful for you and appreciate you taking the time to leave us a review! Come by anytime! "
haden tullis
March 10, 2025
"Jake was very helpful and explained lots of different options for me I wasn’t aware of. He was also patient and good with following up. I’m very happy with the service. Thank you Jake!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Emerson Bridges
March 10, 2025
"My agent and his team were super friendly and thorough. Really took the time to get to know me and I ended up saving a lot of money! 10/10"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Edwin Dominguez-Olmedo
February 14, 2025
"I had an amazing experience with Jake while setting up my coverage! As a young adult, I had a lot of questions, but he made everything so easy to understand. Jake took the time to understand my needs and provided me with options to ensure my family is taken care of. I highly recommend Jake to anyone looking for a dedicated, knowledgeable, and honest agent! I can also brag that I talked to Jake from State Farm!"
"Edwin, I am glad that we were able to set up your coverage! It was so great to meet you and have you in the office. Stop by anytime! -- Jake "
Jim Thompson
February 7, 2025
"I can’t recommend Jake and his team enough! They are very attentive and so knowledgeable that it made this whole process so easy for my wife and I."
"Jim, thank you so much for the review! We really appreciate you trusting us with your insurance needs. I look forward to talking again! -- Jake"
Jonathan Gowan
February 6, 2025
"Jake Moss State Farm has been amazing! Friendly staff, great coverage options, and affordable rates. Highly recommend!"
"Jonathan, it means a lot that you left our office a review. I am so glad you were able to find an affordable coverage plan that suited you. -- Jake"
Ashton Fincher
February 5, 2025
"Jake Moss will be my insurance agent for life! I highly recommend contacting him for any of your insurance needs. He truly goes above and beyond for his clients, and I have never felt more taken care of by an agent."
"Ashton, thank you for taking the time to review our office. We are so thankful for our customers, and we really appreciate you coming by. Till next time! -- Jake"
Nicholas Muti
February 5, 2025
"I had an outstanding experience with Jake Moss State Farm Agency! Jake took the time to thoroughly explain my auto insurance and home insurance options, helping me find the perfect coverage at an affordable rate. His professionalism, attention to detail, and friendly approach made the process stress-free. If you’re looking for a knowledgeable and reliable State Farm insurance agent, I highly recommend Jake Moss. His dedication to customer service truly sets him apart!"
"Nicholas, I was so happy to talk with you today. I am glad we were able to build a personal price plan that suited your family. I am extremely grateful for you taking the time to review my office. We look forward to visiting with you again real soon! -- Jake"